Security

At Scale3, we prioritize your security as much as we do our innovation. In the digital age, where threats evolve every day, our commitment to safeguarding your data remains unwavering. We've embedded best-in-class security measures and practices in the core of our operations, ensuring that every interaction you have with us is secured to the highest standards.

• Safe Storage of Customer Data: Every piece of information you trust us with is stored in ultra-secure environments, built with state-of-the-art protection mechanisms.
• Token Encryption: We understand the value of sensitive data. All tokens are encrypted using robust algorithms and are securely stored, ensuring no unauthorized access.
• Development Security: Our software isn't just innovative; it's also safe. Every line of code we write adheres to the industry's best security practices, mitigating potential risks at their very roots.
• Proactive Monitoring: With our top-tier security monitoring systems and alerting mechanisms, we don't wait for vulnerabilities to exploit us. We proactively detect and address them, ensuring consistent fortification.
• Bug Bounty Program: Collaboration is the key to robust security. We actively involve the global security community through our bug bounty program, rewarding those who help us spot and rectify vulnerabilities.
• SSL and TLS Protocols: Our platforms use Secure Socket Layer (SSL) and Transport Layer Security (TLS) protocols, ensuring a secure and encrypted connection every time you interact with us.
• Regular Security Audits: We conduct regular and rigorous security audits, assessing and improving our defenses constantly.
• Employee Training: Our team undergoes consistent training, ensuring they're always updated with the latest security protocols and best practices.
• Data Redundancy: We implement data redundancy measures, ensuring your data is backed up in multiple secure locations.
• Multi-factor Authentication: For critical access points, we employ multi-factor authentication to add an extra layer of protection.

SOC2 Type 1 Certified

We are proud to announce that we have achieved SOC 2 Type 1 certification, a testament to our dedication to safeguarding customer data. This certification, conducted by an independent auditor, verifies that our systems and controls meet rigorous standards for security, availability, and confidentiality. With SOC 2 Type 1 certification, our clients can trust that their sensitive information is handled with utmost care and protected against unauthorized access and disclosure. To receive a copy of our SOC 2 Type 1 report, please email us at contact@scale3labs.com.

Our Use of Secure Open-Source Software

We believe in harnessing the power of community-driven innovation. That's why we integrate best-in-class open-source software like Grafana, Prometheus, and Vector. Not only do these tools enhance our operational capabilities, but their wide community support ensures that they are consistently monitored and updated for security, aligning with our commitment to offer you the safest solutions.

Your trust is our most valued asset. At Scale3, we're not just dedicated to delivering outstanding solutions but also to ensuring that every bit of your data remains shielded from threats. We understand the evolving landscape of digital threats, and we're always a step ahead, setting the gold standard in security. Your safety, with Scale3, is always assured.